3 Questions to Ask Your Home Carpet Cleaning Company Before Hiring Them

One of the biggest worries people have when they move into a new home is the state of their carpets. Not only are they worried about dirt, but also about the possibility of structural damage. If you’re considering having your carpets cleaned by a professional home Carpet Cleaning Hayes company, here are three questions you should ask them before hiring them: 

 

  • What is your process for thoroughly cleaning each and every carpeting surface?
  • How will you ensure that the entire room is professionally cleaned? 
  • What are your rates for this service?

 

What are your insurance and liability policies?

 

  1. What are the insurance and liability policies of your company?
  2. Are you licensed and insured?
  3. What is the company’s policy on returning deposits?
  4. How long have you been in business?
  5. Do you have a written contract with your clients?
  6. Who will be cleaning the carpets?
  7. What are the qualifications of your staff members?
  8. How often will the carpets be cleaned?
  9. What is included in the price of the carpet cleaning service?
  10. Are there any additional charges that may apply, such as special equipment or chemicals needed for carpet cleaning?

 

Who will be cleaning my carpets?

 

Many people choose to have their carpets cleaned by a professional Carpet Cleaning Hayes company. However, before hiring one, there are a few questions you should ask yourself. Who will be cleaning my carpets? What are the hours of operation? What is the cost?

 

The person who will be cleaning your carpets must have a HAZMAT license and must be certified through the National Carpet and Upholstery Cleaning Association (NCCA). The hours of operation must be specified in advance, as must the cost.

 

What is the time frame for completing the job?

 

The time frame for completing the job will vary depending on the size and scope of the job. A small task might take an hour while a larger, more extensive job may take a day or more. Always prepare an estimate of how much time you believe it will take to complete the job and factor that into your final decision.

 

How will you contact me if there are any problems with the job?

 

If you have any problems with your home carpet cleaning, or if you feel that the company did not meet your expectations in any way, please do not hesitate to contact us. We would be happy to help you resolve any issues and/or make sure that your next experience with a home carpet cleaning company is more satisfying.

 

What is your cancellation policy?

 

Carpet cleaning companies have a cancellation policy in place in order to maintain the client’s trust and keep them coming back. Some common policies include a minimum number of service visits before a cancellation is allowed, 24-hour notice for cancellations, and a refund if service is not performed within the first 2 hours.

 

Do you have a professional carpet cleaner on staff who can

 

As a homeowner, you likely have a number of questions about hiring a professional Shortlands Carpet Cleaners. Here are some key questions to ask your home cleaning company before hiring them:

 

What is your pricing policy? Do you have any special deals or discounts available?

 

How many people will be working on the job? Will all of the workers be wearing protective gear, and will they be using the right equipment?

 

Do you offer a free trial period? What is the process for canceling or changing that trial period once it’s started?

 

How often do you come out to clean my carpets? Is there a minimum amount of time between visits, or can I book them as needed?

 

What is your turnaround time for completing a job? Can I expect to see the results of the clean within two hours of leaving the house, as stated on your website or on your phone call when booking the appointment?

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